Privacy Policy

Organizational Development

1. Controller

FLAM Consulting GmbH
Mittererstrasse 18
3100 St. Pölten
Österreich

E-Mail: office@flamconsulting.com
Web: www.flamconsulting.com

FLAM Consulting GmbH, represented by its management, is responsible for the processing of personal data.

2. General Information on Data Processing

The protection of your personal data is of particular importance to us.
We process your data exclusively in accordance with the applicable legal provisions (GDPR, Austrian Data Protection Act (DSG), and the Telecommunications Act (TKG 2003)).
This privacy policy informs you about the nature, scope, and purpose of the collection and processing of personal data on our website.

3. Collection and Processing of Personal Data

We only process personal data to the extent necessary to provide a functional website as well as our content and services.

The following types of data may be processed:

IP address and technical usage data (e.g. browser type, operating system, referrer URL, time of access)
Contact data that you provide via our contact form or by email (name, email address, phone number, company, content of your inquiry)

The processing of this data is based on:

Art. 6 (1)(f) GDPR (legitimate interest in the secure and efficient operation of our website), and/or
Art. 6 (1)(b) GDPR (performance of a contract or pre-contractual measures for inquiries from prospects or clients).

4. Purpose of Data Processing

We use the collected data exclusively for the following purposes:

Responding to inquiries
Preparation and execution of consulting engagements
Operation and security of the website
Improvement of our online offering

5. Disclosure of Data

Your personal data will only be disclosed to third parties if:

it is necessary for the performance of a contract (e.g. to external consultants or IT service providers),
there is a legal obligation to do so, or
you have given your explicit consent.

All service providers are bound by appropriate data processing agreements pursuant to Art. 28 GDPR.

6. Cookies & Web Analytics

Our website uses cookies to improve user-friendliness.
Cookies are small text files stored on your device. Some cookies remain stored until you delete them.
You can configure your browser to notify you before cookies are set and allow them only on a case-by-case basis.
Disabling cookies may limit the functionality of the website.

If web analytics tools (e.g. Matomo, Google Analytics, or similar) are used, this is done exclusively on the basis of Art. 6 (1)(a) GDPR (consent obtained via the cookie banner).
Data is evaluated only in an anonymised or pseudonymised form.

7. Your Rights

Under the GDPR, you have the following rights:

Access to your stored data (Art. 15 GDPR)
Rectification of inaccurate data (Art. 16 GDPR)
Erasure (“right to be forgotten”, Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection to processing (Art. 21 GDPR)

If you believe that the processing of your data violates data protection law, you may lodge a complaint with the Austrian Data Protection Authority:
www.dsb.gv.at

8. Data Security

We implement technical and organisational security measures to protect your data against manipulation, loss, or unauthorised access.
Our security measures are continuously adapted in line with technological developments.

9. Contact

If you contact us by email or via the contact form, the data you provide will be stored for the purpose of processing your inquiry and for possible follow-up questions.
We will not share this data without your consent.

10. Data Retention Period

We retain personal data only for as long as is necessary for the respective purpose or as required by statutory retention obligations (e.g. under the Austrian Commercial Code (UGB) or the Federal Fiscal Code (BAO)).

11. Changes to this Privacy Policy

We reserve the right to amend this privacy policy to reflect changes to our website or legal requirements.
The latest version is always available on our website at:
www.flamconsulting.com/privacypolicy